Shipping policy
🚚 Shipping Policy
1. Order Processing
All orders placed on https://shredlab.fr are processed within 1 to 10 business days.
This timeframe may vary depending on our availability, as SHREDLAB is a secondary activity subject to professional travel or participation in sporting events. However, we do our best to ship your orders as quickly as possible.
2. Shipping Methods & Delivery Times
Orders are shipped from France using standard carriers (Tracked Letter, Colissimo, Mondial Relay, etc.). Delivery times may vary depending on the destination and the shipping method selected at checkout:
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Mainland France: typically 2 to 5 business days after dispatch
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Europe / International: typically 3 to 15 business days after dispatch
These timeframes are provided for reference only and do not constitute a binding commitment. SHREDLAB cannot be held responsible for delays caused by the carriers.
3. Shipping Address & Carrier Returns
Please double-check your shipping details before confirming your order. In the case of an incorrect or incomplete address, or if a package is not claimed and returned, reshipping costs will be the buyer’s responsibility.
4. Delivery Issues
If you experience any issues with your delivery (missing package, damaged parcel, etc.), please contact us at contact@shredlab.fr. We will review each case individually and do our best to provide a quick and fair solution.